BUSINESS PHONE CALL
1. Janji Bisnis
Ginny : “Good Morning. ExxonMobil, this is Ginny speaking. Can I help you?”
Mr. Diggory : “Hello, this is Mr. Cedric Diggory from Pacific Oil & Gas. May I speak to Mr. Harry, please?”
Ginny : “Sorry, Mr. Harry is out of the office at the moment.”
Mr. Diggory : “Did he leave any information with you?”
Ginny : “Yes he did. He said that a representative from your company might be calling. Mr. Harry also wanted to schedule a meeting with you later this week.”
Mr. Diggory : “Ok. what is he doing on Monday afternoon?”
Ginny : “He is meeting with some clients out of town. How about Tuesday morning?”
Mr. Diggory : “Unfortunately, I'm seeing someone else on Tuesday morning. Is he doing anything on Wednesday morning?”
Ginny : “No, it looks like he's free then.”
Mr. Diggory : “Great, should I come by at 9?”
Ginny : “Yes, I'll schedule that. Mr. Diggory at 9, Wednesday morning... Is there anything else I can help you with?”
Mr. Diggory : “No, I think that's everything. Thank you for your help. Goodbye.”
Ginny : “Goodbye”
2. Membawa Dokumen Pada Saat Pertemuan
Luna : “Good Morning. Microsoft, this is Luna speaking. How may I be of help to you today?”
Malfoy : “Hello, May I speak to Mr. Neville, please?”
Luna : “Who’s calling?”
Malfoy : “My name is Draco Malfoy”
Luna : “Could you spell that, please?”
Malfoy : “Yes, it’s M-A-L-F-O-Y”
Luna : “Ok, hold on a second. I’ll transfer your call.”
Malfoy : “Thank you”
Neville : “Hello, this is Neville speaking.”
Malfoy : “Hello Mr. Neville, I am Draco Malfoy. May I meet you tomorrow morning in your office?”
Neville : “Sure. Could you please bring the proposals that I asked yesterday?”
Malfoy : “Yes, of course. Should I come by 10 ?”
Neville : “Yes, 10 would be great.”
Malfoy : “Thank you, Mr. Neville.”
Neville : “You’re welcome.”
3. Pembatalan Pertemuan
Petunia : “Good Morning. Foxconn, this is Petunia speaking. How may I be of help to you today?”
Weasley : “Hello, this is Ron Weasley calling. May I speak to Ms. Emma, please?”
Petunia : “Ok, hold on a second. I’ll transfer your call”
Weasley : “Thank you.”
Emma : “Hello, this is Emma speaking.”
Weasley : “Hello Ms. Emma, I am Ron Weasley.”
Emma : “Can I help you, Mr. Weasley?”
Weasley : “I apologize for the inconvenience, but I am not going to be able to come to the meeting this afternoon. Do you think we can postpone it for tomorrow at the same time?”
Emma : “I don’t have a problem with that.”
Weasley : “Great. Thank you, Ms. Emma. I appreciate your wisdom.”
Emma : “No problem Mr. Weasley. Is there anything else I can help you with?”
Weasley : “No, I think that's everything.”
Emma : “Ok. See you tomorrow.”
Weasley : “See you.”
MAKE A MEETING APPOINTMENT BY E-MAIL
To : Danielradcliffe@gmail.com
Cc : Hogwartsjob@gmail.com
Subject : Meeting request
Respected Mr. Radcliffe
I am Bonnie Wright and I am the senior marketing manager of Hogwarts group of company. I request you to conduct a meeting so we can discuss the marketing strategies of the company. I would like to schedule a meeting on :
Date : November 6th, 2016
Place : Hogwarts group head office at 4 Privet Drive, Little Whingeing, Surrey.
Time : 01.00 pm – 04.00 pm
As you know, Hogwarts group of company had contacted you for marketing services and to discuss those further, it is important to meet in person. If you agree to conducting this meeting, then kindly write back to us soon. For any further information please contact us on 88991234.
Looking forward to your reply to this email.
Yours sincerely
Bonnie Wright
Senior Marketing Manager
Hogwarts Group of Company
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