➤ Requesting a Service
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November 25, 2016
Hill View Hotel
Mega Kuningan
Jakarta 12951
Dear Sir/Madam,
I tried reaching you on phone but could not connect. I am the Human Resources Development team of Unilever Indonesia would like to book a conference hall in your hotel. We need to conduct a training session for the newly joined employees.
We are planning to run this event on 13th and 14th of December from 9 am to 2 pm. According to my estimations, I will need to be accommodated for at least a hundred people. We will need a big conference hall to accommodate our members and a smaller room next to conference hall.
We will need twenty round tables with five chairs in each table, a microphone wireless, a projector and a good sound system in the conference hall. In the smaller room, we need two rectangular tables, two sofas, and a monitor.
We would also like the hotel to arrange for lunch. I would appreciate your faxing me the menu choices as soon as possible, but no later than Saturday, December 3th.
We would like to know the projected costs for our two days event. You do not need to include the lunch catering costs at this time. Could you fax or e-mail me your cost projections by 30th? I will give you the final confirmation of our reservation by close of business on the 30th.
I want to thank you for your help. Please feel free to reach me at 021-88964246 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.
Best Wishes
Noer Adhitya Rini
Human Resources Development Team
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➤ Confirming a Service
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Hill View Hotel
Mega Kuningan
Jakarta 12950
November 27, 2016
Ms. Noer Adhitya Rini
Human Resources Development Team
Unilever Indonesia
Jakarta, 12390
Dear Ms. Rini
Thank you for your November 25 letter expressing interest in Hill View Hotel. This letter will confirm your plan to book a conference hall in our hotel.
We understand your company would like to reserve our conference facilities December 13 and 14. At least a hundred people will attend your meeting. Your will need a big conference hall and a smaller room next to conference hall.
As you requested, we will provide twenty round tables with five chairs in each table, a microphone wireless, and a projector in the conference hall, as well as a sound system. We understand that you are bringing your own computer. We need to know the computer’s model and operating system. Please provide us this information one week before the start of the conference.
In the smaller room, we will provide two rectangular tables, two sofas, and a monitor. Please let us know whether you want a small or long sofa. This request can be submitted one week before the conference.
We will provide a buffet lunch. The menu choices were faxed to you yesterday. Please tell us your menu selections one week before the conference.
As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of lunch, we can finalize the cost estimate.
I appreciate having the opportunity to plan your meeting. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.
Sincerely,
Newt Scamander
Meeting Planner
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